Are your Instagram highlights not loading on your Android phone or iPhone? This post from MiniTool MovieMaker gives you 7 methods to fix it.
As we all know, Instagram stories will disappear after 24 hours from your profile, feed, and messages, unless you add them to your profile as story highlights. So, Instagram highlights is a collection of stories that you choose to display permanently on your profile as long as you don’t delete them.
Sometimes, when you want to re-watch a story you created earlier, the video or photo is not loading or showing, and the highlights section appears just greyed out. If so, you can’t create highlights either.
At this moment, you must wonder “Why are my highlights not showing on Instagram”. Generally speaking, this issue can be caused by a poor internet connection, an outdated app version, an app glitch, and others.
How to fix Instagram highlights not loading on Android and iOS? Here are 7 solutions for you.
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Solution 1: Check If Save to Archive Is Enabled on Instagram
Before trying other solutions to Instagram highlights not working, first, you should make sure the Save to Archive option is enabled on Instagram. Otherwise, the Instagram highlights feature won’t work properly. To do this:
- In the Instagram app, tap the account icon or your profile picture in the bottom right to go to your profile.
- Click on the three-line menu in the top right and select Settings.
- Select Privacy > Story, and make sure the toggle next to Save to Archive is on.
Solution 2: Restart the Instagram App or Your Phone
A simple fix for Instagram highlights not showing is to quit your Instagram app and then restart it. Alternatively, you can restart your phone, which is a common way to solve minor glitches and issues.
Solution 3: Check the Internet Connection
If your device is currently connected to a poor Wi-Fi network, this could be why Instagram Highlights isn’t loading or working. To fix this issue, you can disconnect and then reconnect the Wi-Fi, restart the router, or switch to another Wi-Fi network. Also, you can use Instagram with cellular data.
Solution 4: Update the Instagram App to the Latest Version
Your Instagram app might not work correctly if the app version is too old. You should always keep it up to date to use Instagram without problems. Therefore, another way to fix Instagram highlights not loading is to update the app.
To update the Instagram app, go to the Play Store or App Store on your device, and search for Instagram. If there’s a new update available, click the Update button to install the newest version of the Instagram app.
Solution 5: Delete the Instagram App Cache
Also, you can delete the Instagram app cache files to fix Instagram highlights not showing because this issue may be caused by the corrupted cache files, but this is only available on Android.
To delete the Instagram cache on Android, open the Settings app, select Apps > Instagram > Storage, and click Clear cache.
iPhone users can offload the Instagram app and reinstall it by clicking Settings > General > iPhone Storage > Instagram > Offload App, and then tap Reinstall App.
Solution 6: Log Out of Instagram and Log Back in
If the above methods can’t help you solve the highlights not loading on Instagram issue, now, you can try re-logging into your Instagram account. To do this, go to your profile, click the three-line button, select Settings, scroll down and click Log out to log out of Instagram.
After that, log back in with your username and password to see if Instagram highlights works.
Solution 7: Uninstall and Reinstall Instagram
The last option you can try to fix Instagram highlights not working is to reinstall the app. First, delete it from your device and then go to the Play Store or App Store to download and install it again.
However, the highlights issue is still not solved, you should contact Instagram for help.
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Conclusion
Instagram highlights not loading is an annoying issue. This guide explains 7 possible methods and hope they can help you out.
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About The Author
Position: Columnist
Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.