This article provided by MiniTool video editing software explains what to do when Spotify says no Internet connection available on your Android and iPhone.
It must be annoying when Spotify says no Internet connection available, as this prevents you from downloading and streaming music. Why does Spotify say no Internet connection? This error is usually caused by your weak or unstable Internet connection. Additionally, corrupted app cache, outdated app version, VPN or proxy servers may also prevent Spotify from connecting to the Internet.
When you get a “No Internet connection available” error message on Spotify, try the following troubleshooting tips.
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#1. Check If There’s an Error with Your Network
First, you should try other apps on your device to test your current Internet connection. For instance, you can open Instagram and see if it loads videos and images. If your Internet connection is working fine, skip the fixes below and try the next solution.
However, if there’s an error with your Internet connection, for example, you have Wi-Fi but no Internet connection, you can try these tips.
- Disconnect and reconnect to the network.
- Rebooting your router and modem.
- Disconnect from your VPN or try a different one.
- Switch to cellular data.
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#2. Restart Spotify and Your Device
If the Spotify no internet connection error does not lie with your internet service provider, the problem is usually with your device or the app itself. So, close and reopen the Spotify app and see if the network error is solved. If not, restart your smartphone or computer.
#3. Sign Out of Spotify from All Your Devices and Back in
If Spotify keeps saying no internet connection, you can try logging out of the app from all your devices and then log back in to fix it. This can avoid authentication issues that may cause the network error.
To sign out of Spotify from all your devices:
- Open Spotify in a web browser and log in to your account.
- Click the profile icon and select Account.
- Click Sign out everywhere under Security and privacy.
- Click Sign out everywhere to confirm
After that, open your Spotify app, sign in with your account, and check if the no Internet connection available issue is addressed.
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#4. Allow Unrestricted Data Usage for Spotify (Android)
Restricted data usage for Spotify may stop the app from connecting to the Internet and result in the “No Internet connection available” error. Follow the steps below to check if your Spotify is allowed for unrestricted data usage on Android.
- Long-press on the Spotify app icon and tap the info icon.
- Click the Mobile data & Wi-Fi option.
- Make sure the “Unrestricted data usage” toggle is on.
#5. Enable Mobile Data for Spotify (iPhone)
Similarly, you should turn on mobile data for Spotify on your iPhone. To do this, open the Settings app, scroll to Spotify, and enable the Mobile Data toggle.
#6. Delete the Spotify App Cache
As we mentioned above, outdated or corrupted app cache is also one of the reasons for Spotify no Internet connection error. Therefore, you can clear the app cache and see if the issue is resolved.
You can delete the cache directly from Spotify:
- Tap the Settings icon in the top right corner.
- On Android, scroll down to click the Clear cache option and click Clear cache again.
- On iPhone, click Storage > Delete Cache.
Additionally, you can clear the Spotify app cache from the Settings app on your Android phone. Go to Settings > Apps > Spotify > Storage > Clear cache.
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#7. Update or Reinstall Spotify
To fix network errors caused by outdated app versions, go to the app store on your device and search for Spotify. If a new version is available, download and install it to update Spotify to the latest version. Alternatively, you uninstall Spotify and then reinstall the Spotify app.
#8. Switch to Offline Mode
If none of these solutions fix Spotify saying no internet connection, you need to contact Spotify for help. During this period, you can switch to offline mode to enjoy downloaded music and podcasts.
To enable offline mode on Spotify, click the Settings icon, go to the Playback section, and turn on the Offline mode option.
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Conclusion
Hopefully, the 8 solutions can fix the Spotify no internet connection error so that you can stream your favorite songs, albums, playlists, podcasts, and videos.
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About The Author
Position: Columnist
Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.