If you're having trouble with Facebook Messenger not sending photos, here's what you need to do. This post from MiniTool MovieMaker (the best video editor for beginners) covers some fixes for when Messenger fails to send pictures and videos.
Why Are My Pictures Not Sending on Messenger
Facebook Messenger is a free instant messaging app that allows people to contact each other and share photos, videos, and other files. Recently, however, some people have been having trouble sending pictures and want to know “Why are my pictures not sending on Messenger”. There could be several reasons why Facebook Messenger isn’t sending pictures. Here are some possible reasons.
#1. The Facebook Messenger app is not updated.
#2. The Wi-Fi or cellular data connection is poor or unstable when sharing photos.
#3. The total file size of multiple photos to send is larger than 100MB.
#4. Facebook Messenger has not been granted permission to access the media files on the device.
#5. The Messenger app is experiencing issues.
#6. Inappropriate settings on the device, cache issues, and more.
How to Fix Facebook Messenger Not Sending Photos
Here are all the best solutions you can try to fix Facebook Messenger not sending photos.
Check If Messenger Is Down
First of all, go to the Downdetector website to see if Facebook Messenger is down or experiencing errors. If this is the case, there’s nothing you can do but wait. On the contrary, try the following tips to fix Messenger not sending pictures.
Quit Messenger and Restart the app
When an app isn’t working or responding, a quick restart may resolve the issue. So, when you’re unable to share photos via Messenger, restart the app and try again.
Check the Internet Connection
The easiest way to check your internet connection is to open another app like Instagram. If it turns out you have a poor or slow internet connection, switch to Wi-Fi when using cellular data or vice versa.
Also, if you have a VPN, turn it off as it may slow down internet performance. If you’re on a mobile data connection, enable mobile data for Messenger on your iPhone’s Settings app.
Update Facebook Messenger
Another method to fix Messenger not sending photos is to update the app to the latest version, especially when you cannot send HD photos on Messenger because it’s a relatively new feature. Besides, the latest version may contain a bug fix that addresses this issue.
Check the File Size
Facebook Messenger now allows users to send HD photos up to 100MB. If you select multiple ones and wish to send them in high-definition, the total file size may exceed 100MB. If yes, try sending the photos one by one or in batches.
Check the App Permissions
Messenger will fail to send photos if it doesn’t have permission to access storage and media files on the device. To check the app permission:
iPhone: Open the Settings app, go to Messenger, click Photos, and select All Photos.
Android: Press the Messenger icon, tap the i icon to open App info, select Permissions > Photos and videos, and check Aways allow all or Ask every time.
Delete Messenger Cache
In addition, you can clear the app cache to fix Facebook Messenger not sending pictures on Android. In the Settings app, go to Apps > Messenger, click on Storage, select Clear cache, and choose OK to confirm.
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Disable System Data Saver Mode
The system data saver mode can help reduce data usage, but may also prevent some apps from sending or receiving messages or media files. Hence, try to disable this mode to fix Messenger photos not sending issues.
To disable low data mode on iPhone: Head to Settings, select Cellular > Cellular Data Options > Data Mode, and toggle off Low Data Mode.
To disable data saver mode on Android: In the phone’s Settings app, select Network & internet, click Data Saver, and turn Data Saver off.
Reinstall Facebook Messenger
Reinstalling Messenger can sometimes fix the sending errors. Remove the app from your device and go to the Google Play Store or App Store to install the app.
Check If You’ve Been Blocked or Unfriended on Messenger
If you’re still facing the Messenger not sending pictures issue after following these steps, I’m sorry to say that you need to consider whether you have been blocked or unfriended. If that’s not the case, please report your problem to Messenger.
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Conclusion
This post explains 10 ways to fix Messenger not sending photos. If you occasionally have trouble sending pictures through the app, follow these tips to resolve the annoying issue.
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About The Author
Position: Columnist
Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.