Are you troubled by the WhatsApp crashing issue on your iPhone or Android device? Explore this post from MiniTool MovieMaker (a free video maker for WhatsApp Status) for expert advice and troubleshooting techniques to resolve the problem and enhance your messaging experience.
Why Does My WhatsApp Keep Crashing on iPhone & Android?
“Why does my WhatsApp keep crashing?” Understanding common reasons for WhatsApp crashing issues on iPhone and Android will help you resolve the problem. WhatsApp may keep crashing due to various factors, and common causes include the following:
- Insufficient memory allocated to WhatsApp or storage issues.
- Your WhatsApp is not up to date or your device is not updated.
- Corrupted data or cache prevents WhatsApp from working properly.
- Network issues can also affect the performance of WhatsApp on your mobile device.
- The WhatsApp server is down for maintenance or to fix technical issues.
- Devices issues or WhatsApp errors.
How to Fix WhatsApp Crashing on iPhone & Android
Imagine how frustrated you would be if the WhatsApp app crashed while opening or sending a message. What can you do to resolve this annoying problem if this happens to you? Here are 10 clear solutions for you.
Quit Some Apps and Restart WhatsApp
Running many apps in the background takes up a lot of resources, which may result in insufficient memory allocated to WhatsApp, thus causing the app to crash. If you have many apps open, close some to free up memory for fixing the WhatsApp crashing issue.
Check the WhatsApp Server Status
When WhatsApp keeps crashing on your iPhone or Android, check if the issue is due to a server outage. If yes, there’s nothing you can do but wait. If not, continue with other steps. You can go to the Downdetector website to check the WhatsApp server status.
Check Your Internet or Data Connection
Network issues are also one of the main reasons for WhatsApp crashing issues. If you’re connected to Wi-Fi, disconnect and reconnect or try another one, or you can switch to mobile data. If you’re using cellular data, enable airplane mode then turn it off, or switch to Wi-Fi. All in all, make sure your device is connected to a stable network.
Restart Your iPhone or Android Device
In many cases, a simple reboot can fix basic app issues. You can restart your device to resolve the WhatsApp crashing problem that may be caused by a temporary glitch in the system.
Check for WhatsApp Updates
An outdated app version can also lead to WhatsApp crashing on iPhone and Android. Updating the app may resolve the issue if you’re still using an older version of WhatsApp. Open your device’s app store (Google Play Store or Apple App Store) and search for WhatsApp. If an update is available, follow the onscreen prompts to update WhatsApp.
Clear WhatsApp Cache and Data
If WhatsApp keeps crashing on your mobile device, deleting the app cache may fix the problem.
To clear WhatsApp cache on Android, open the Settings app, go to Apps > WhatsApp > Storage, click Clear cache, and then tap Clear data.
However, the iPhone does not provide a direct method to delete the app cache. You can remove the app cache and data by offloading the app. To do this, open the Settings app and go to General > iPhone Storage > WhatsApp > Offload App. After that, click Reinstall App.
Free Up Storage on WhatsApp and Your Device
Make sure your phone has available storage space to ensure WhatsApp works properly. When WhatsApp keeps crashing, you can check how much space it takes up and delete items to free up storage.
In WhatsApp, click the three vertical dots, select Settings, tap Storage and data > Manage storage, select a chat or channel, tap and hold an item you want to delete, and click the delete icon.
Likewise, you can uninstall unnecessary apps and delete unused files from your device storage to free up space.
Uninstall and Reinstall WhatsApp
Another simple fix for WhatsApp crashing on iPhone and Android is reinstalling the app. Delete the app from your device and install it from the app store.
Check for Device Updates
Sometimes, incompatibility between your device and WhatsApp version can trigger app crashes. Fortunately, software updates can resolve the issues.
Grant WhatsApp the Required Permissions
Also, make sure your WhatsApp has access to the information or apps on your device. Otherwise, it may lose some functionality or crash sometimes.
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Conclusion
WhatsApp crashing can be frustrating but can be easily fixed. This post explains 10 methods for resolving this problem for a smoother messaging experience. Follow the tips above when you’re struggling with WhatsApp crashes.
About The Author
Position: Columnist
Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.