How to Fix Instagram Voice Messages Not Playing

Instagram DMs provide users with more ways to communicate with friends on the platform, by sending videos,  voice & text messages, photos, stickers, audio and video calls. However, many users experience issues with Instagram voice messages not playing, which can be frustrating. If you’re facing this problem, don’t worry – this guide covers all the possible fixes to get your voice messages working again.

Why Are Voice Messages Not Playing on Instagram

Before diving into solutions, let’s explore common reasons behind the Instagram voice messages not playing or sending issues.

• Media volume settings: Your phone’s volume might be muted or too low, so you cannot hear the voice messages on Instagram.
• Poor internet connection: A stable connection is required to load and play voice messages.
• Outdated Instagram app:  Outdated apps may contain bugs that can cause playback issues.
• Device software issues: An outdated OS or conflicting settings may interfere.
• Corrupted cache files: Corrupted app cache can cause malfunctions, thus leading to voice message playback problems.

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How to Fix Instagram Voice Messages Not Playing

After learning about the main reasons for Instagram not playing voice messages, let’s go through the troubleshooting steps to fix the problem.

Fix 1: Check Your Phone’s Volume Level

Make sure your device volume is turned up and not muted. Otherwise, you won’t be able to hear the voice message when it plays on Instagram.

Fix 2: Check the Internet Connection

Voice messages on Instagram rely on a strong and consistent internet connection to download and play properly. If your Wi-Fi or mobile data signal is weak or unstable, the voice note may fail to load or not play at all. Therefore, ensure your device is connected to a strong network. You can try switching between Wi-Fi and mobile data, restarting the router if using Wi-Fi, or enabling and disabling airplane mode to reset the connection.

Fix 3: Restart Instagram

Sometimes, a simple restart can resolve temporary glitches that can cause different app problems. When voice messages won’t play on Instagram, try restarting the app to fix the issue.

Fix 4: Update Instagram

Older app versions may contain bugs that interfere with the app’s features. If you’re still using an outdated version of the Instagram app, this might lead to compatibility problems, including voice message playback failures. In this case, updating Instagram can fix these issues. Go to your device’s app store, search for Instagram, and tap Update to install the latest version.

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Fix 5: Delete Instagram Cache

Instagram stores temporary data (cache) to improve performance, but over time, these caches can become corrupted and cause issues such as voice messages not playing. Clearing the app cache can often resolve playback issues without affecting your account data.

To clear Instagram cache on Android, open the Settings app, select Apps > Instagram > Storage, tap the Clear cache option, and confirm your choice.

Fix 6: Reinstall Instagram

Another fix for Instagram voice messages not playing is to reinstall the app. If the issue persists, reinstalling Instagram may help. After installation, log back in and play the voice message.

Fix 7: Update Your Phone

If your Android or iPhone is not up to date, it may conflict with Instagram’s functionality, preventing voice messages from playing. Keep your device updated to fix compatibility issues caused by an outdated operating system.

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Conclusion

Instagram voice messages not playing can be frustrating, but most issues are fixable with these troubleshooting steps. This post guides you through basic checks and advanced fixes to fix the problem. If the problem persists, contact Instagram for help. Hopefully, this guide helps you get your voice messages playing properly!