In this post from MiniTool MovieMaker (one of the best video editing software), you will discover the reasons and solutions for Amazon Prime Video audio being out of sync. See details now to help you enjoy your favorite movies and shows seamlessly.
Typical Reasons for Amazon Prime Audio Sync Issue
The following are some possible causes of Amazon Prime audio out of sync:
Network Problems and Buffering
Buffering can occur as a result of an unstable network or bad Internet connection, causing audio and video to be out of sync on Amazon Prime Video. While the video is delayed because of buffering, the audio may still play normally, resulting in an obvious mismatch.
App-Related Issues
Occasionally, the Amazon Prime Video app itself may encounter glitches that impact synchronization. Bugs or temporary problems inside the application can cause audio and video to be out of sync on Amazon Prime Video.
Outdated Software/Firmware
Performance problems, including synchronization, can arise from using an earlier version of the Amazon Prime Video app or from using out-of-date software on your device. Updating your software and firmware is critical for seamless playback.
Device-Specific Issues
Sound and visual sync can be affected by the device you are using to stream Amazon Prime Video. Problems like hardware constraints or inadequate processing power can lead to delays in the playback of audio or video.
Fixes: Amazon Prime Video Audio Out of Sync
Here is how to resolve Amazon Prime Video audio out of sync for the reasons described above, applicable to various devices, including PCs or Macs, Android or iOS mobile devices, Fire TVs, Apple and Samsung TVs, Sony and Roku TVs, and game consoles.
Internet Connection Check and Reconnect
If the issue is with the Internet, run a speed test on your device to check the connection. Just go to the Speedtest by Ookla homepage and click the Go button to check the speed of your Internet connection. Consider restarting the modem or router to assist reduce the problems with buffering if the connection is slow or choppy. If possible, switch to another network, such as a wired connection or a different Wi-Fi network, to check whether that makes the sync better.
Update the Amazon Prime Video App
Ensure that the Amazon Prime Video app is up to date on your device. Check the Google Play Store or App Store for updates if you’re streaming on a mobile device.
Reinstall the Amazon Prime Video App
Ensure you have the most recent firmware installed if you use a smart TV, set-top box, or streaming device. Updates are typically released for problem fixes and performance improvements. Plus, make sure your device is compatible with the most recent version of the app and any software upgrades. Consider uninstalling the Amazon Prime Video app, redownloading and reinstalling it, and then logging in with your account again if the issue persists.
Restart the Streaming Device
If possible, try streaming Amazon Prime Video from a different browser or device to see if the problem still exists. This can assist you in discovering whether the issue is specific to a browser or device. If the problem is with the device, restart the streaming device, computer, or smart TV. A simple restart can resolve a lot of issues, including video audio out of sync, black screens, and stuttering on Amazon Prime Video.
The process of restarting the device may vary based on its type. Usually, you can restart the Smart TV by heading to Settings, clicking Device Preferences, and selecting Restart. This will turn off and then turn on your television.
Try to stream Amazon Prime Video once more after restarting. Ensure you are not using the same account on several devices at once, since you can merely stream the same title on two devices simultaneously. And, make sure that any external device is connected to the display with an HDMI cable supporting HDCP 2.2 (for UHD and/or HDR content) or HDCP 1.4 (for HD content).
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Conclusion
Typical problems such as a poor Internet connection, outdated apps, and device issues can lead to Amazon Prime Video audio being out of sync. Try the aforementioned fixes to ensure a seamless streaming experience.
About The Author
Position: Columnist
Jocelin is keeping a strong passion for the multimedia industry with her first thoughts and visions. While continuously absorbing relevant knowledge, she believes that pictures, videos, and music can bring so much pleasure to life. To go deeper into the industry, she has acquired many skills in video editing. Also, she can provide readers with ways to solve problems on image, video, and auido topics.