WhatsApp is one of the most popular messaging apps worldwide, providing a variety of features to enhance your messaging experience. In October 2024, it launched filters, effects, and backgrounds to make your video calls more engaging and interesting. However, some users reported that the WhatsApp filters are not showing during video calls. If you’re facing this problem, don’t worry. This post will guide you through the steps to fix WhatsApp filters not showing in video calls.
Why Are WhatsApp Filters Not Showing in Video Calls
Before diving into solutions, it’s necessary to understand why WhatsApp filters and effects don’t work in a video call. Here are the main reasons.
Outdated App Version: Outdated versions of WhatsApp can lead to compatibility issues, including filters not working.
App Glitches: Temporary app bugs or glitches can cause filters or effects not to work properly.
Network Issues: Poor internet connectivity can sometimes interfere with the app’s functionality, preventing filters and effects for video calls from working or appearing.
Permissions: WhatsApp requires permission to access your camera, microphone, storage, and data to work correctly. If these permissions are not granted, filters may not work.
Solutions for WhatsApp Filters Not Showing
How do you fix WhatsApp filters not working on your Android device or iPhone? Try the following tips.
#1. Restart WhatsApp and Try Again
If you find the filters icon is missing after you start a video call on WhatsApp, hang up the video call, and exit the app completely. After a few seconds, open the app and start a video call to see if the filters are showing.
#2. Check Your Internet Connection
Poor internet connection can prevent WhatsApp filters from showing or loading. Check your internet connectivity when you encounter this situation. You can restart the router, reconnect to Wi-Fi, or switch between Wi-Fi and mobile data.
#3. Update WhatsApp
WhatsApp filters and effects for video calls are comparatively new features. Therefore, ensure you’re using the latest version of the app, otherwise, this feature may not be available to you. To check for WhatsApp updates, open the Google Play Store or Apple App Store, and search for WhatsApp. If there’s an update, install it.
#4. Clear WhatsApp Cache
Additionally, you can delete the app cache to fix WhatsApp camera effects not working, as accumulated or corrupted cache files can interface with the app’s functionality.
To clear WhatsApp cache on your Android phone, open the Settings app, go to Apps > WhatsApp > Storage, and click Clear cache.
To delete the WhatsApp cache on your iPhone, uninstall and reinstall the app. After that, start a video call and check if you can add a filter or background.
#5. Check App Permissions
You should grant all permissions to WhatsApp to ensure it runs properly and smoothly. When filters not showing on a video call, check the WhatsApp permissions on your device. On Android, open the Settings app, tap Apps, click WhatsApp, tap Permissions, and allow every permission it needs.
#6. Reinstall WhatsApp
If none of the steps above work, try uninstalling and reinstalling WhatsApp, which can help resolve any potential issues with the app’s installation process. Remove the app from your device and get it again from app stores.
#7. Restart Your Device
Sometimes a simple restart can fix minor glitches and errors. Turn off your device, wait a few seconds, and then turn it back on. This can refresh the system and potentially fix issues with WhatsApp filters.
#8. Use Another Device
Additionally, you can try logging into WhatsApp from another device and starting a video call to see if you can add filters, effects, or backgrounds. If you can, then the WhatsApp filter issue is with your model.
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Conclusion
WhatsApp filters are a great way to make your conversations more fun and expressive. However, this feature may not work correctly due to different causes. Therefore, this post illustrates 8 methods to resolve the issue of WhatsApp filters not showing. If all else fails, don’t hesitate to contact WhatsApp Support for assistance.
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About The Author
Position: Columnist
Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.