Have you ever had a call failed problem on Messenger? If you have this trouble, please don’t worry. This article from MiniTool MovieMaker (a free video editor) will tell you how to fix Messenger call failed error.

Messenger is one of the most popular apps for texting and making calls. However, like any app, it can sometimes run into issues. One common problem that many users face is the “Messenger Call Failed” error. This can be frustrating, especially when you need to connect with someone quickly. In this guide, I will walk you through several ways to fix Messenger call failed error so you can get back to chatting without hassle.

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How to Fix Messenger Call Failed Error

Now, let’s see how to fix this issue to make your Messenger work properly.

Fix 1: Check Your Internet Connection

One of the first things you should do when you encounter the call failed error on Messenger is check your internet connection. Messenger relies heavily on a stable internet connection to make voice and video calls. If your Wi-Fi or mobile data is slow or disconnected, it can cause call failures. Switch from Wi-Fi to mobile data or vice versa to see if the problem is with your network.

Fix 2: Update Messenger to the Latest Version

Another reason why Messenger calls fail could be that you are using an outdated version of the app. Developers regularly release updates to fix bugs and improve the performance of the app, including call functionality.

How to update Messenger:

  • For Android: Go to the Google Play Store, search for Messenger, and tap Update if there is a new version available.
  • For iPhone: Open the App Store, go to the Updates tab, and select Update next to Messenger.

After updating the app, restart it and try making a call again. This might solve the issue if the error was due to an outdated app version.

Fix 3: Restart Your Device

Sometimes, the issue can be with your phone or tablet itself. A simple restart can often fix many problems, including Messenger call failures. This clears up temporary system glitches that might be affecting your app.

If your Messenger cannot receive message notifications, please read: How to Fix Facebook Messenger Notifications Not Working

Fix 4: Check Messenger’s Permissions

If Messenger doesn’t have the necessary permissions, it may fail to make calls. Ensure that the app has permission to use your microphone and camera.

How to check app permissions:

  • For Android: Go toSettings > Apps > Messenger > Permissions. Ensure that both microphone and camera permissions are enabled.
  • For iPhone: Go to Settings > Messenger > and make sure the microphone and camera are allowed.

If the permissions are turned off, enabling them should solve the issue.

Fix 5: Clear App Cache and Data

Another potential cause of call failures is a corrupted app cache or data. Clearing the cache or resetting the app to its default settings can help fix this problem.

How to clear cache:

  • For Android: Go to Settings > Apps > Messenger > Storage. Next, tap on Clear Cache.
  • For iPhone: There is no direct option to clear the app cache. Instead, you can try uninstalling and reinstalling the app.

Once you’ve cleared the cache or data, open Messenger again and check if the problem persists.

Fix 6: Reinstall Messenger

If none of the above solutions work, you may need to reinstall the Messenger app.

How to reinstall Messenger:

  • For Android: Go to Settings > Apps > Messenger > Uninstall. Then, go to the Google Play Store, search for Messenger, and reinstall it.
  • For iPhone: Tap and hold the Messenger app icon, then select Remove App. Go to the App Store and reinstall Messenger.
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Bottom Line

Experiencing a Messenger call failed error can be frustrating, especially when you need to make important calls. However, by following the steps outlined above, you can fix the issue yourself. This is all about how to fix Messenger call failed error. I hope this article is helpful for you.

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