Facebook is a good place where you can watch all kinds of videos. But sometimes videos are not playing on Facebook. How to solve this problem? In this post, you will learn 9 solutions to fix Facebook videos not playing.

Facebook Videos Not Playing

Many people enjoy watching Facebook videos (If you want to make Facebook videos, try MiniTool software – MiniTool MovieMaker), but they may get stuck in videos not playing on Facebook, here are two situations:

1. I can’ view or play videos on the Facebook app.

2. Facebook videos keep loading in Chrome.

How to Fix Facebook Videos Not Playing on Mobile Phone

Facebook videos not playing on Android phone/iPhone? Here are 4 solutions.

Solution 1. Check the Internet Connection

The slow internet connection will cause Facebook videos keep buffering. So, it is important to ensure that the network speed is good, you can connect to a different network or restart the router and play the Facebook video again.

Solution 2. Update the Facebook App

Sometimes, the outdated Facebook app will cause some unknown problems. When you find videos cannot be played on your phone, you should check for Facebook app update. If there is an update, update the Facebook app and replay the Facebook video.

Solution 3. Clean Caches

When you often use Facebook, lots of caches files are increasingly stored on your phone. If your storage space is insufficient, Facebook app will stop playing videos.

Take the steps to clean the Facebook app caches on phone.

Open your phone and navigate to Settings > Apps > Facebook app > Storage > Clear Data & Clear Caches.

Solution 4. Reinstall the Facebook App

To fix Facebook videos not playing, you can try reinstall the Facebook app.

If you’re an Android user, open Google Play and uninstall Facebook.

If you’re an iPhone user, head to Settings > General > Usage > Manage Storage > Delete Facebook app.

You may also like: Solved – Instagram Video Won’t Play.

How to Fix Facebook Videos Not Playing in Chrome

Here are 5 solutions to fix Facebook videos not playing in Chrome.

Solution 1. Reopen Chrome Browser

If the internet connection is at good network speed and the Facebook video still can’t play in Chrome, try restart Chrome browser and play it again.

Solution 2. Clear Browsing Data

Clearing browsing data could solve the playback issue of Facebook videos in Chrome.

  • Go to Settings > Privacy and Security > Clear browsing data.
  • Then choose a time range as needed and check the below options: Browsing history, Cookies and other site data and Cached images and files.
  • In the end, click the Clear data button.

Solution 3. Update Chrome

Update your Chrome browser to the latest version and see if Facebook videos can be played in Chrome.

Solution 4. Reset Chrome Browser

If the above-mentioned solutions are not working for you, you can reset Chrome browser to its original defaults.

You can head to Settings > Advanced > Restore Settings to Their Original Defaults.

Solution 5. Download Facebook Videos

If the playback issue still exists, you can download Facebook videos and watch them offline. Here recommend fbdownload.net. With it, you can download Facebook videos as much as possible.

download facebook video

Related article: Free Online Facebook Video Downloader to Save Your FB Videos.


There are 9 solutions to fix Facebook videos not playing. Hope these solutions can help you out.

If you have better solutions to solve this problem, please share with us in the comments area.

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